Frequently Asked Questions

Frequently Asked Questions

Yes, Infinity Park offers complimentary ADA parking in the lot at 950 S. Birch St., which is immediately adjacent to the stadium. Additionally, we offer ADA compliant seating areas throughout the stadium, along with ADA compliant restroom facilities.

Guests of all ages are welcome at Infinity Park. For most events, children 12 years and younger are free of charge but do still require a ticket. Policies may vary for concerts and special events so please check the schedule for information pertaining to specific events.

Infinity Park has implemented a strict alcohol policy that is designed to protect the guests and the public from alcohol related incidents. Infinity Park and our partners strongly encourage responsible consumption of alcoholic beverages. A summary of our alcohol policies is listed below:

  • No outside alcoholic beverages are permitted at Infinity Park. Any attempt to bring alcohol into the stadium may result in ejection.
  • Colorado law prohibits the sale of alcoholic beverages to persons under the age of 21. Guests will be required to show proper identification and proof of age when purchasing alcoholic beverages at Infinity Park. Identification cards which appear to be fraudulent when presented by purchasers may be confiscated and turned over to a law enforcement officer.
  • Alcohol sales conclude at the end of any event. Sales may be discontinued earlier at the discretion of Infinity Park management.
  • There will be a two-beer limit per transaction at all concession stands.
  • Guests passing alcohol to minors will be ejected and subject to arrest.
  • Guests possessing alcohol, who do not have proof of being 21, may be ejected.
  • We reserve the right to refuse the sale of alcohol to any person.
  • Fans who consume alcohol are encouraged to drink responsibly and not drive after drinking.

Animals are not permitted at Infinity Park, with the exception of service animals.

Yes, an ATM machine is located in the main corridor of the Glendale Municipal Building at 950 S. Birch Street.

Audio/Video Recording Devices are permitted for all rugby games unless otherwise noted. For all concerts and special events these items are prohibited. Any photography intended for commercial use must be pre-approved by Infinity Park management.

Soft-sided bags or containers no larger than 12″ x 12″ x 12″ are welcome at Infinity Park. We strongly recommend clear, plastic bags to facilitate security screening at gates. For the safety of all our guests glass bottles, cans, thermoses or hard-sided containers of any size or style, including hard-sided coolers are prohibited at Infinity Park. Guests in possession of glass bottles or cans may be ejected and may face possible arrest. Non-alcoholic beverages brought into the stadium must be in approved factory sealed plastic containers only. Water bottles, sport bottles or other approved types of beverage containers that are not factory sealed must be emptied prior to entering the stadium. They may be refilled at any water fountain inside the stadium. Strollers are allowed into Infinity Park. Stadium management reserves the right to restrict strollers at specific events and may provide stroller parking for these events. Umbrellas are allowed into the stadium for use during inclement weather. In consideration of the safety and sight of others, only small, compact umbrellas will be permitted. Large golf umbrellas longer than 34″ in length, or umbrellas with metal tips, are prohibited and will be not allowed in the stadium.

For the safety and security of our guests, the following items are not permitted into the stadium:

  • Alcohol
  • All food and non-water beverages
  • Animals – with the exception of service animals for the disabled
  • Beach balls, balloons or other inflatable items
  • Bota bags, wine skins or camelbacks
  • Designated artificial noise makers such as whistles or air horns
  • Fireworks
  • Glass bottles or cans
  • Hard-sided containers of any size or style including hard-sided coolers or thermoses
  • Large golf umbrellas or umbrellas with metal tips
  • Laser pointers of any type
  • Prohibited Weapons
  • Signs or flags on sticks, regardless of the length
  • Skateboards, roller blades, shoes with wheels, bicycles and/or scooters
  • Squirt guns, regardless of size
  • Sticks or clubs
  • Unsealed water bottles
  • Any other items(s) deemed dangerous or unacceptable by security and/or venue management

Directions to Infinity Park:

From I-70 and Colorado Boulevard
Take Colorado Boulevard/CO-2 south to Leetsdale Drive. Turn left onto Leetsdale Drive and go to South Cherry Street. Turn right onto South Cherry Street and go to East Kentucky Avenue. Turn left onto East Kentucky Avenue, the entrance of the P1 Lot will be on your left. From P1, walk south on South Cherry Street to the Park entrance (2 blocks) and follow the walkway to the stadium Entrance and Ticketing.

From I-25 and Colorado Boulevard
Take Colorado Boulevard/CO-2 north to East Mississippi Avenue. Turn right onto East Mississippi Avenue and go to South Cherry Street. Turn left onto South Cherry Street  and go to East Kentucky Avenue. Take a right onto East Kentucky Ave, the entrance to the to the P1 Lot will be to your left.

Additionally, guests can take RTD’s Light Rail to the Colorado Station. From there they will ride the Route 46 bus to the park. For an updated RTD bus route schedule call 303.299.6000 or visit online at rtd-denver.com.

At Infinity Park, it is our goal to provide the highest level of service to our guests. We value your feedback and welcome any compliments, concerns or complaints. Please direct any comments or concerns to any member of the stadium staff.

If you are in need of further assistance, please contact: Kieran Nelson, Director of Stadium Operations, at 303.639.4609 or via email.

Yes! We have several options for food and beverages inside the stadium.

Yes, there is free parking in our P1* lot on a first come, first served basis at the corner of E. Kentucky Ave. and S. Cherry St.

*P1 is a small lot (max capacity 299 cars). When full, overflow parking can be found in the P4 lot located at South Birch Street and East Ohio Avenue. From P1, turn right onto east Kentucky Avenue. Drive 1-1/2 blocks to South Birch Street. Turn right on South Birch Street and enter the lot at the corner of South Birch Street and East Ohio Avenue. From this lot, walk south on South Birch Street to East Tennessee Avenue (two blocks), turning left to walk to the stadium Entrance and Ticketing (NOTE: There are no signs identifying this lot as “P4.” On most game days, Security Personnel will be posted at this lot and are easily identified by their bright yellow shirts or jackets.

Lost and found articles should be taken to the ticketing tent at the main entrance. To claim a lost item during an event, guests may go to the ticketing tent to see whether the item has been turned in. If it has not, guests are advised to follow the procedures noted below.

After an event, guests wishing to inquire about the possibility of retrieving a lost item should contact the stadium operations office at 303.639.4609. If the item was not turned into stadium operations, guests should contact the City of Glendale Police Department at 303.759.1511. Items that ARE turned in will be kept for 14 days following an event, after which they will become the property of the city of Glendale.

To retrieve a lost item, guests will need to positively identify the item, have a photo ID and sign for the item upon pick-up.

Please check with the nearest stadium or security staff member. Lost children will be escorted to the ticketing booth and an announcement will be made in the stadium. Parents should report a lost child to either the ticketing booth or to one of the Glendale Police Officers in the stadium.

Cigarette smoking is permitted in designated areas of Infinity Park. Out of respect for non-smokers, we request that you move to the plazas to smoke.

Cigarette smoking is NOT permitted on the field (grass) at any time.

Marijuana is not allowed in any form at Infinity Park. Under state law, the consumption of marijuana is not allowed openly and publicly.

Media inquiries are managed by the Infinity Park Marketing Department. For more information contact Pam Dunbar, Director of Marketing at 303.639.4417 or request media credentials by email.

The Ticketing Booth is open only on event/game days and is located at the main entrance to the Stadium (on East Tennessee Avenue between South Birch and South Cherry streets). Tickets may be purchased/picked up 30-60 minutes prior to event/game time.

No, all seating at Infinity Park is General Admission and is available on a first-come first-served basis.

Yes, we live webcast most games that are played in the stadium at our live stream page. Matches are also available for re-play within 24 hours of the game.

In the case of certain weather conditions, the field and/or complex may be closed. Notifications regarding weather cancellations will be posted on our website or on our social media accounts: FacebookTwitter, and/or Instagram.

Additionally, you can opt in for notifications regarding happenings in Glendale by texting Glendale411 to 888777. Notifications include updates on any Public Safety situations (including traffic, parking, weather, and crowd management.)

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Applicants must be 21 years of age or older. The City of Glendale shall have at least one business day after receiving application to review. The City of Glendale reserves the right to take additional time to review any application.

Full payment of rental fees and required deposits are required at the time of application. A deposit will be required prior to your event and will be returned within 30 days after your event as long as no damages are incurred. An employee from Infinity Park and/or the Glendale Public Works department will report on any damages or cleaning charges before your deposit will be returned.

Rental fees are charged for the entire reserved time which is to include set-up and tear down/clean up. Your group will be expected to vacate space promptly at end time listed on permit. Additional fees may apply based on the size and scope of event.

The City of Glendale reserves the right to: 1) amend the rental rules as needed to serve the best interest of the City; 2) relocate any meeting/activity based on unforeseen circumstances; 3) have a designated employee visit any activity site or require that the Glendale Police Department enforce the terms of this rental agreement; 4) terminate the permit at any time in the interest of public safety without refund of rental fees or deposit.

The City of Glendale assumes no liability for lost or stolen property on park premises or for personal injuries sustained on the premises during the permit holder’s activity.

Permits will be issued upon approval of application. Reservation notices will be posted on the day of the event.

Changes to date or site may be charged $25.00 per permit change.

Applications

Applications should be submitted at least 10 business days prior to requested date of use. Applications received within 24 hours of event/activity may be charged a $25 service fee. Payment and all applicable documents must besubmitted at least 5 business days prior to permit date. Depending on the nature of the activity, “applicable” documents may include an Athletic Organization Information Form, Waiver of Liability and/or Insurance Agreement.

All applications will be handled on a first-come, first-served basis and will be accepted via mail, fax or email. Payment must accompany application before being considered. Any application submitted without complete information and/or without payment will not be reviewed.

Mailing Address: Infinity Park Operations, 950 S Birch St., Glendale, CO 80246
Email: [email protected]
Fax: 303-639-4611

Payment

By mail: Applications must be accompanied by payment: check (made out to “City of Glendale”), money order or Visa/MasterCard.

By email or fax: A credit card authorization form must accompany application.

Rental Guidelines, Terms & Conditions

1. Daily Park Hours: The Synthetic Turf Athletic Field at Infinity Park is available to reserve from 8:00 AM until 10:00 PM. The volleyball courts, as well as the pavilions and fields at Creekside and Mir Parks, are available to reserve from 8:00 AM until 9:00 PM. Use of all spaces may be limited to certain months of the year and select days of the week

2. Park Permit: A permit is required for any group activity (“group” is defined as activities with 10 or more people). The permit must be in the possession of the group while the site is in use. Permits are non-transferable and non-refundable. The City of Glendale reserves the right to change and/or revoke any permit and restrict activities in the park at any given time. Any violations of City of Glendale policies, rules, regulations, or guidelines may result in immediate revocation of permit. Use of any of the facilities described in this document without the appropriate authorization may result in fines and possible loss of future scheduling privileges.

3. Usage Priority: If a site has been permitted, the permit-holder has priority over other users. Contact Park Operations (number listed on permit) for any site issues.

4. Fees: Fees are due in full; deposits or partial payments are not accepted. Acceptable forms of payment include cash, check, and money orders (made payable to City of Glendale) or Master Card or Visa Credit Cards.

5. Attendee Conduct: The permit-holder is responsible for his/her actions as well as the actions of gathering attendees.

6. Restroom Facilities: Restroom facilities are taken on an “as is” basis and are not part of any reserved space.

7. Vehicular Access: Motorized vehicles are strictly prohibited. Roadways and parking areas are clearly marked and established. Driving beyond designated boundaries to load and unload equipment or transport goods is prohibited. Vehicles will be ticketed and towed at the owner’s expense.

8. Site Clean Up: It is the permit holder’s responsibility to clean up after each use. Trash must be properly disposed of in dumpsters or trash barrels (depending on the size and scope, certain permit holders may be required to provide additional trash receptacles/dumpsters). Ice may be placed in barrels or spread out on hard surfaces. Grills of any type are prohibited. Trash is not to be left in flowerbeds, on grassy areas, under/in trees, shrubs, vegetation, buildings, or structures. Excessive trash removal on the part of Infinity Park or the Glendale Public Works Department may result in forfeiture of deposit, fines and possible loss of future scheduling privileges.

9. Destruction of Property: It is unlawful for any person, other than authorized personnel, to mark, remove, break, or climb upon, or in any way injure, damage or deface trees, shrubs, plants, turf, or any of the buildings, fences, monuments, goal posts, or other structures or property within or upon the park.

10. Damage: Broken fences, seating, goals, or any potential safety hazards such as holes or broken sprinkler heads should be reported immediately to the phone number listed on the permit.

11. Glass Bottles/Containers: Glass bottles and containers are prohibited.

12. Alcoholic Beverages: 3.2% beer is the only alcoholic beverage allowed in the park, except under special licensing. Beer must be served in cans or from a keg in plastic cups. All State liquor laws apply. Alcoholic beverage sales, including purchased tickets, are prohibited, except under special licensing.

13. Dogs: Dogs must be on a leash at all times. Bag dispensers are provided, and dog owners are expected to clean up after their pets.

14. Amplified Sound: Amplified sound (i.e. P.A. systems, music) is prohibited without Assembly Permit or Special Event Contract.

15. Canopies and Tents: Tents, canopies and additional tables and chairs provided by groups using the parks/pavilions will be permitted. Staking is prohibited; weights, including water, lead and sand are allowed.

16. Signage: Signs, banners, party decorations, and canopies may not be attached to trees, shelters, light fixtures, or other park structures. Blocking areas, including sidewalks, parking lots, paths, and roadways is prohibited.

17. Prohibited Activities/Items: included, but not limited to: aircraft, air castles, carnivals, climbing walls, dunk tanks, fireworks, golf, horseback riding, hot air balloons, inflatable games, model airplanes, moon walks, petting zoos, pony rides, and search lights (some of these activities may be allowed with limited hours and Assembly City of Glendale 950 South Birch St, Glendale. CO 80246 Page | 6 permit or Special Event Contract). Weapons, including but not limited to such items as knives, firearms, bows and arrows, martial arts weapons, javelins, shot-puts, discus, and all other projectiles, are prohibited. All Federal, State and Municipal laws apply.

18. Admission: Charging admission or gate charges is prohibited, except under a Special Event or Assembly permit.

19. Gambling: Raffles, gambling, bingo, and games where money buys a chance are prohibited.

20. Grills: Mir and Creekside Park Pavilions: portable gas grills are allowed (permit holders may also use the grills located at the pavilions); Infinity Park: grills of all types – charcoal, gas, portable, etc., – are prohibited. Two (2) stationary, charcoal grills are located west of the pavilion.

21. Event Equipment Needs: The permit holder is responsible for providing all necessary equipment and services, including but not limited to activity-related equipment, canopies, tents, chairs, tables, scaffolding, portable toilets, hand sinks, water or water containers, trash receptacles, trash pick-up, recycling, and clean-up crews. All equipment and fixtures provided by permit holder must be temporary in nature and may not be affixed, attached or permanently change the condition of the playing surface.

22. Insurance: Insurance is required for reservations for 100 or more people. In such cases, permit holder must provide commercial general liability insurance for the benefit of all activity-related individuals and groups, including permit holder group members, participants, attendees, invitees, and the City of Glendale. The commercial general liability insurance shall provide coverage of at least $1,000,000 and name the City of Glendale, its employees, agents and/or assigns as Additional Insured. The certificate of this commercial general liability insurance shall be received by theCity no later than twenty-one (21) days prior to the permit holder’s scheduled use of the site reserved. Permit holder expressly acknowledges and agrees that homeowner’s insurance coverage does not meet the requirements hereof. Certificate must read as follows with this exact language: ADDITIONALLY INSURED: THE CITY OF GLENDALE, ITS OFFICERS, OFFICIALS AND EMPLOYEES. If you are unable to obtain this insurance, please contact Park Operations at 303-692-5799

23. Permit Revocation: Permits may be revoked for failure to follow guidelines in any way.

ADDITIONAL GUIDELINES SPECIFIC TO SPORTS FIELDS

1. Field Conditions: Athletic field permit holders may be asked to limit field use hours and days as determined by Infinity Park Operations and/or the City of Glendale Public Works Department. In the case of adverse field conditions, such as weather, sprinkler operations, field repairs, etc., athletic fields may be closed. Any use of the athletic fields without the appropriate authorization or when the fields are closed may result in fines and possible loss of future scheduling privileges.

2. Snow Removal: Individuals are not allowed to remove snow from any of the fields.

3. Equipment: All teams, organizations and players are required to provide their own equipment for practices, games and tournaments. All equipment and fixtures provided by permit holder must be temporary in nature and may not be affixed, attached or permanently change the condition of the playing surface.

4. Field Markings: Any field markings not applied by the Glendale Public Works Department may result in forfeiture of deposit, penalty fees and loss of future scheduling privileges.

5. Insurance/Waiver of Liability Options: Option 1. The permit holder provides 1) a roster with player names, addresses and cities of residence listed and 2) proof of insurance on an “Accord Insurance Certificate.” Insurance Certificate must 1) reflect a minimum coverage amount of $1,000,000; 2) reflect a 30 day cancellation period with notice of intent to cancel provided to Infinity Park AND the City of Glendale at the address listed on the permit; and 3) state the Additionally Insured as “THE CITY OF GLENDALE, ITS OFFICERS, OFFICIALS AND EMPLOYEES.” Binders and pending or blanket policies are not acceptable.

Option 2. In lieu of an Insurance Certificate, permit holder signs waiver form on behalf of all participants (form located next page).